Haptik is hiring for Lead Backend Developer – Python Technologies at Bangalore/Mumbai

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📌 Job Description

Company: Haptik (a Jio Platforms subsidiary) :contentReference[oaicite:0]{index=0}

Role: Lead Backend Developer – Python Technologies

Location: Likely Bangalore or Mumbai (based on typical Haptik engineering hubs) :contentReference[oaicite:1]{index=1}

Experience: Senior leadership level (typically 7+ years expected for lead roles) :contentReference[oaicite:2]{index=2}

Posted On: December 2025

🛠 What You’ll Be Doing

• Lead design and development of backend services and APIs powering Haptik’s conversational AI platforms. :contentReference[oaicite:3]{index=3}
• Architect scalable, distributed systems using Python frameworks like Django/Flask/FastAPI. :contentReference[oaicite:4]{index=4}
• Ensure high performance, reliability, and security of backend infrastructure. :contentReference[oaicite:5]{index=5}
• Mentor, review code, and uplift engineering standards across the team. :contentReference[oaicite:6]{index=6}
• Collaborate with cross-functional teams including frontend, product, DevOps and data engineering. :contentReference[oaicite:7]{index=7}
• Troubleshoot production issues and drive continuous improvement in monitoring, CI/CD, and automation. :contentReference[oaicite:8]{index=8}

📍 Required Skills & Qualifications

• Strong expertise in Python and backend technologies (Django preferred, Flask/FastAPI beneficial). :contentReference[oaicite:9]{index=9}
• Experience designing and maintaining scalable microservices architectures. :contentReference[oaicite:10]{index=10}
• Solid knowledge of SQL and NoSQL databases (MySQL/PostgreSQL, MongoDB, Redis). :contentReference[oaicite:11]{index=11}
• Hands-on with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). :contentReference[oaicite:12]{index=12}
• Proven ability to own technical decisions, mentor engineers, and drive key features to production. :contentReference[oaicite:13]{index=13}
• Strong collaboration and communication skills. :contentReference[oaicite:14]{index=14}

💰 Salary & Compensation

Lead backend engineering roles at companies like Haptik typically command competitive packages in India based on experience and leadership contribution. Senior backend engineers at Haptik report salaries roughly:

• ~₹20 L – ₹32 L per annum for mid-senior backend roles. :contentReference[oaicite:15]{index=15}
• Lead roles often exceed this range significantly depending on domain expertise, impact, and negotiation.

Compensation may include performance bonuses and equity components, standard in technology-driven startups and product engineering teams.

🏢 About Haptik

Haptik is a leading enterprise conversational AI platform founded in 2013 and acquired by **Jio Platforms** in 2019. The company builds AI-driven systems that allow users to converse with applications and devices naturally, using text or speech. Haptik serves global enterprise customers across industries, helping them automate support, engagement, and customer experience workflows. :contentReference[oaicite:16]{index=16}

Its products include chatbot platforms and intelligent AI agents deployed for Fortune 500 brands — from financial services to ecommerce and telecom. :contentReference[oaicite:17]{index=17}

🌟 Company Culture & Employee Insights

Haptik’s engineering culture emphasizes innovation, rapid iteration, and practical impact on large-scale AI systems. According to public employee reviews:

• Pros: Exposure to cutting-edge AI tech and real world conversational platforms.
• Cons: Some reviews cite challenges with work-life balance and internal processes. :contentReference[oaicite:18]{index=18}
• Team environments are often collaborative, with a startup-meets-enterprise engineering mindset.

📚 How to Prepare for This Role

• Advanced Python & Frameworks: Deep understanding of Python and backend frameworks (Django/Flask/FastAPI).
• Microservices & System Design: Practice designing scalable, distributed systems, caching, queues and performance optimization.
• Cloud & DevOps: Get hands-on with AWS/GCP, containerization (Docker, Kubernetes), logging, and monitoring tools.
• Leadership Skills: Prepare for architectural discussions, mentoring, and team leadership scenarios in interviews.
• Database Expertise: Design, optimize and troubleshoot both SQL and NoSQL databases at scale.

👍 Pros & 👎 Cons of Working at Haptik

📈 Latest Trends & Future Scope

Conversational AI and intelligent automation are among the fastest-growing segments in enterprise tech. As platforms transition into generative AI and AI Agents for CRM and support workflows (e.g., Haptik’s “AI for All” initiative for SMBs), backend engineers with Python expertise and scalable systems experience are in high demand. :contentReference[oaicite:22]{index=22}

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