Quality Assurance, Monitoring & Testing Lead Analyst – C13 at Citi, Mumbai
Location: Mumbai, India
Job Type: On-Site/Resident
Job Category: Controls Governance & Oversight
Job Req ID: 25863789
Job Description
The Quality Assurance, Monitoring & Testing Lead Analyst – C13 is a Vice President-level role at Citi, responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes:
- Developing and executing monitoring and testing for controls, such as control design assessment and design of operational effectiveness for monitoring & testing tools.
- Conducting routine testing of internal activities and processes to ensure adherence to established quality standards and identifying areas of risk or non-compliance.
- Reviewing stakeholder/client feedback and responding to any quality assurance complaints or issues in a timely and efficient manner.
- Supporting quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process.
- Supporting reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders.
- Staying up-to-date with the latest quality assurance testing tools and strategies.
Qualifications
- Bachelor’s/University degree; Master’s degree preferred.
- 8+ years of experience in risk and control, supervision, quality assurance/control, and monitoring processes.
- Proficiency in risk-based audit approaches and core audit concepts.
- Excellent command of the English language, with the ability to produce written communications and verbal presentations suitable for a worldwide audience.
- Strong visual presentation skills to produce materials and decks that are easy to digest and understand.
- Proven experience in developing procedures and metrics.
- Ability to manage multiple competing priorities and meet strict deadlines.
Estimated Salary Structure
The average salary for a Lead Analyst at Citicorp in India typically ranges from ₹19.0 Lakhs to ₹31.7 Lakhs per year, depending on experience (from 4 years to 11 years).
How to Prepare for This Role
Technical Preparation:
- Gain proficiency in quality assurance methodologies and tools.
- Understand risk management frameworks and control assessment techniques.
- Develop skills in data analysis and reporting tools.
Soft Skills:
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a global team environment.
- Adaptability to changing priorities and deadlines.
Company Reviews
Positive Aspects:
- Global exposure and opportunities for career advancement.
- Comprehensive training and development programs.
- Strong emphasis on diversity and inclusion.
Areas for Improvement:
- Work-life balance can be challenging in certain roles.
- Complex organizational structure may lead to slower decision-making processes.
Company Culture
Citi fosters a culture of innovation, collaboration, and continuous learning. The organization emphasizes ethical conduct, accountability, and a commitment to excellence in all aspects of its operations.
Recent Company Trends
- Financial Performance: Citi reported a net income of $12.6 billion in 2024, marking a 37% increase from the previous year.
- Strategic Initiatives: The company announced a $20 billion multiyear common stock repurchase program, demonstrating its commitment to returning excess capital to shareholders.
- Expansion in India: Citi plans to bolster its investment banking headcount in India, betting on a surge in equity capital market and M&A deals.
Pros and Cons of Working at Citi
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Apply Here
To apply for this role, visit the official Citi job listing:
Apply Now
We hope this guide helps you understand the role and prepare effectively. All the best in your job search!